SPEAKING TOPICS / 06
Practical automation: opportunities, pitfalls and limits
Choose processes to automate, account for the full cost and evaluate whether the team’s work has actually improved.
The audience’s challenge
Automation may remove some actions while introducing review, corrections and maintenance. Without a baseline, an impressive workflow can be mistaken for an economic outcome.
What we will explore
- Describe the process, its frequency and the cost of manual work.
- Account for the full cost of automation.
- Include review and correction time.
- Keep appropriate decisions with people and plan for exceptions.
- Decide when to continue a pilot, simplify the solution or stop.
What the audience takes away
A practical comparison of current and automated processes across quality, time, cost, risk and team workload.
GROUNDED IN PRACTICE
EverglowA Moscow laser hair removal studio network. A real service business where technology meets sales, client care and the everyday work of a team.
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